WE CAN HELP
Purchasing your software license is the first step in implementing your new system, but it shouldn’t end there. TriStar offers a variety of Timeslips services, based on our extensive experience with the Timeslips product line and our knowledge of time tracking and billing systems, to get your new system properly implemented and delivering the intended results
You know how your billing system should operate; we know how to optimize time tracking and billing functions to achieve those objectives. Working closely together and leveraging each of our unique strengths, we can help you design a system, from list coding to report and template design, that gives you the information you need to manage your time – and your business – more effectively.
Installation of a database-oriented multi-user software product is not as straightforward as loading word processing or spreadsheet software. If deployed properly, Timeslips will offer very satisfactory performance over a network; if poorly configured, bottlenecks and system failures will plague you. If you are not up to the challenge of configuring Timeslips on your network, give us a call. We have done this hundreds of times and have the experience required to overcome almost any “environmental” hurdle posed by your network configuration.
Learning the basics of navigating through the software may be easy, but learning how to apply those capabilities to a “workflow” that makes sense for your business, and that provides the necessary procedural “checks and balances” for time entry and billing can take considerably longer. Let us help you get through the learning curve more quickly with customized user training, delivered at your location, working with your data, supplemented by procedures checklists and other custom documentation as needed to give your staff the assistance they need to get the job done quickly and efficiently.
Custom Report Development
Timeslips ships with a wide variety of “out of the box” reports covering most aspects of time tracking, billing, and accounts receivable. Those reports ship as “one size fits all” however, and your business may not fit well with those designs. Using the Timeslips Report Designer, we can “tweak” many reports quickly and inexpensively to provide just the information you need, in the format in which you need to see it. Need something more elaborate and customized? With Crystal Reports we can design a report to your exact specifications. If it is in the Timeslips database, we can usually extract it and report on it with Crystal.
TriStar offers both on-site and remote troubleshooting for Peachtree, on either an annual contract or a “pay per call” basis. We have years of experience analyzing, diagnosing and repairing data errors and other “anomalies” in all versions of Peachtree, and can get you back running smoothly with minimal disruption when your software misbehaves.